Website Privacy Policy

Compliance & HIPAA

Respect for Patient Privacy
At NestWell Family Health, we understand that your health information is personal. We are dedicated to preserving the confidentiality of your personal health information by complying with the laws governing patient health information privacy, including the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
HIPAA establishes national standards for protecting certain health information. We will not share your personal health information without your authorization, unless required or permitted by law. We may only share your personal health information:
  • For treatment, payment, or healthcare operations
  • With your authorization
  • As required by law or for public health and safety purposes
Your Rights Under HIPAA
You have the following rights regarding your health information:
  • Right to Access: You can request access to your health records at any time.
  • Right to Amend: You may request amendments if you believe your health information is inaccurate or incomplete.
  • Right to an Accounting of Disclosures: You may request a list of any disclosures made of your health information.
  • Right to Request Restrictions: You can request restrictions on how your health information is used or disclosed for certain purposes.
  • Right to Confidential Communications: You can request that we communicate with you via alternative methods or specific locations.
To exercise any of these rights, contact our HIPAA Privacy Officer at compliance@nestwellhealth.org or call us at (845)782-4000.

What Information We Collect

We may collect personal identification information (such as your name, email address, phone number, etc.) when you visit our website, register, place an order, fill out a form, or engage with other activities, services, features, or resources available on our site. We also collect health-related data in compliance with HIPAA regulations.

How We Use Your Information

NestWell Family Health may use the information we collect in the following ways:
  • To personalize your experience
  • To improve our website based on your feedback
  • To process transactions and provide services
  • To send periodic emails, updates, or respond to inquiries
  • To maintain your health records in compliance with HIPAA standards
 

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal and health information. All data is stored securely, and only authorized personnel may access your information, in accordance with HIPAA regulations.

Cookies

Our website uses 'cookies' to enhance user experience. Cookies are stored on your web browser for record-keeping and tracking purposes. You may choose to set your browser to refuse cookies or alert you when cookies are sent. However, disabling cookies may affect some functionality of our site.

Third-Party Websites

Our website may contain links to external websites operated by partners, suppliers, advertisers, and other third parties. NestWell Family Health is not responsible for the privacy practices or content of these external sites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Corporate Compliance

NestWell Family Health has established a Corporate Compliance Program to ensure high-quality care and integrity in all our operations. We comply with all applicable federal, state, and local laws, regulations, and policies. Our compliance program includes regular training for staff, directors, and contractors, with an emphasis on upholding ethical and legal standards.
Patients and staff are encouraged to report any compliance concerns. For more information or to report potential violations, contact our Compliance Officer at compliance@nestwellhealth.org or call us at (845)782-4000.

Claims Information

NestWell Family Health is compliant with federal healthcare laws, and any claims or medical malpractice notices should be submitted to:
U.S. Department of Health and Human Services
Office of the General Counsel
General Law Division
330 Independence Ave., S.W.
Room 4760 Mail Stop: Capitol Place
Washington, DC 20201

Deficit Reduction Act Compliance Notice to Vendors/Standards of Conduct

NestWell Family Health operates under the highest standards of ethics and legal compliance. All vendors and contractors are expected to comply with our policies. In accordance with the Deficit Reduction Act of 2005 (DRA), we maintain policies for detecting and preventing waste, fraud, and abuse, including information about the Federal and State False Claims Acts and whistleblower protections.
For any inquiries regarding vendor compliance, please contact our Chief Compliance Officer at compliance@nestwellhealth.org or call (845)782-4000.

Changes to This Privacy Policy

NestWell Family Health reserves the right to update this privacy policy at any time. When changes are made, we will revise the updated date at the bottom of this page. We encourage users to check this page periodically to stay informed about how we protect the information we collect.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree with this policy, please do not use our site. Your continued use of the site following updates to this policy will be deemed as your acceptance of the changes.

Contacting Us

If you have any questions about this Privacy Policy, HIPAA compliance, or your interactions with this website, please contact us at:
NestWell Family Health
745 Route 17M
Monroe, NY 10950
(845) 782-4000
compliance@nestwellhealth.org
Date Last Updated: [09/13/2024]